Chevrolet Silverado: Reporting Safety Defects / Reporting Safety Defects to General Motors

Chevrolet Silverado 2019-2025 Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-222-1020, or write:

Chevrolet Motor Division

Chevrolet Customer Assistance Center

P.O. Box 33170

Detroit, MI 48232-5170

In Canada, call 1-800-263-3777

(English) or 1-800-263-7854

(French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

In Mexico, call 01-800-466-0811 or 01-800-508-0000.

In other Central America and Caribbean Countries, call 52-722-236-0680.

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

Vehicle Data Recording and Privacy

Other information:

Chevrolet Silverado 2019-2025 Owners Manual: Exterior Care

Locks Locks are lubricated at the factory. Use a de-icing agent only when absolutely necessary, and have the locks greased after using. See Recommended Fluids and Lubricants. Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight...

Chevrolet Silverado 2019-2025 Owners Manual: Event Data Recorders

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed...